Tusher Care (“Tusher Care”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website, services, and related communications (collectively, the “Services”). By using our Services, you agree to the practices described in this Privacy Policy.

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1) Who We Are (Data Controller)

2) Information We Collect

Depending on how you use our Services, we may collect:

• Information you provide: name, phone number, email address, address, appointment/service requests, messages, and any other information you choose to share.
• Service/transaction information: details related to bookings, service history, invoices, and customer support interactions.
• Device and usage data: IP address, browser type, device identifiers, pages viewed, referral URLs, and approximate location (derived from IP).
• Cookies and similar technologies: data collected via cookies, pixels, or similar tools (see Section 6).

3) How We Use Your Information

We use your information to:

• Provide, operate, and improve our Services.
• Respond to inquiries and provide customer support.
• Process bookings/requests and communicate service-related updates.
• Send important notices (e.g., policy updates, security alerts).
• Send promotional messages where permitted by law, and where you have not opted out.
• Maintain safety, prevent fraud, and protect our rights and users.
• Comply with applicable legal obligations.

4) How We Share Your Information

We may share your information only as necessary, including:

• Service providers: trusted vendors who help us run the Services (e.g., hosting, analytics, communications). They are permitted to use your information only to provide services to us.
• Business transfers: if we are involved in a merger, acquisition, restructuring, or sale, your information may be transferred as part of that transaction.
• Legal and safety reasons: to comply with law, respond to lawful requests, or protect rights, safety, and security.
• With your consent: when you ask us to share or authorize sharing.

We do not sell your personal information.

5) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6) Cookies & Tracking Technologies

We may use cookies and similar technologies to remember preferences, understand site usage, and improve performance. You can control cookies through your browser settings. If you disable cookies, some features of the Services may not function properly.

7) Data Retention

We keep personal information only as long as necessary for the purposes described in this policy, including to provide our Services, meet legal or accounting requirements, resolve disputes, and enforce agreements.

8) Your Choices & Rights

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction or updates to inaccurate or incomplete information.
• Request deletion of your information (where applicable).
• Object to or request restriction of certain processing (where applicable).
• Opt out of marketing communications at any time (see below).

9) Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps.

10) Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the Effective Date above. Your continued use of the Services after changes become effective means you accept the revised policy.

12) Contact Us

If you have questions or requests regarding this Privacy Policy, contact us:
Tusher Care
Sonali Bank More, Jheeltuly, Faridpur Sadar, Faridpur
Phone: +8801734500238
Email: info@tusherscare.com.bd